Safety, Trust & Account
Phone-verified accounts, job screening, reviews, blocking and reporting — plus your profile and settings.
7 articlesUpdated August 12, 2026
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7 articlesTrust on ProHelp
- How ProHelp accounts are verifiedLearn what SMS phone verification confirms—and what it does not prove about another user.4 min read
- Stay safe when hiringUse profiles, written agreements and sensible payment precautions when choosing a professional.4 min read
- Report a job listingFlag a suspicious or inappropriate ProHelp job so it can be reviewed.4 min read
Your account
- Report or block someoneChoose the right safety action when another ProHelp user behaves inappropriately.4 min read
- Unblock a ProHelp userRestore normal contact with someone you previously blocked.4 min read
- Request account deletionSend an account-deletion request from ProHelp Settings and understand what to expect next.4 min read
- Fix ProHelp loading problemsWork through safe checks when the app stays on a loading screen or content does not refresh.4 min read
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