ProHelp checks submitted jobs before they appear as normal marketplace listings. Review helps keep posts relevant, lawful, and safe for customers and professionals. The system examines the description and can also assess whether uploaded images are appropriate and reasonably related to the requested service.
This stage is not a promise that a job, customer, applicant, price, or eventual result is trustworthy. It is content moderation, not an identity check, site inspection, or professional qualification assessment.
What review looks for
A genuine job should describe a real request for service. Clear text, relevant images, and a sensible category context are easier to assess. Checks can reject inappropriate content such as nudity, sexual material, violence, illegal activity, or unsafe images involving children. Images may also fail when they appear unrelated to the description.
The image check is intended to be flexible across many kinds of work. Tools, spaces, objects, vehicles, plants, pets, and other context can be relevant depending on the task. You do not need a polished “before” photograph, but the connection between image and description should make sense.
Approval means the post passed content checks. It does not mean ProHelp endorses the customer, verifies every claim, guarantees payment, or accepts responsibility for the work agreement.
What happens after you submit
- ProHelp saves the submission and starts a review workflow.
- The description is evaluated for suitability.
- Uploaded images can be validated against safety and relevance rules.
- The submission status is updated based on the result.
- ProHelp may create an in-app notification about the status.
- Approved work becomes available as a job that professionals can discover and apply to.
Processing often feels quick, but there is no guaranteed number of minutes. Network conditions, service load, image processing, and moderation outcomes can affect timing. Keep notifications enabled if you want status alerts, and check the app directly when the result matters.
Write a post that can be assessed
State the service needed, current condition, desired outcome, approximate location, and relevant timing. Use ordinary sentences rather than a wall of keywords. If a request involves a regulated trade, describe the work honestly and let qualified applicants explain what is required.
Upload only images you own or may share. Remove private information, contact details, identity documents, addresses, and access codes. A public job does not need the exact apartment or house number; share precise access details privately with the chosen professional later.
Do not use a job as an advertisement, unrelated message, personal attack, or request for prohibited activity. Do not disguise payment or contact solicitations inside images. Clear, accurate content serves both moderation and applicants.
If a job is rejected
Read any status or reason the app provides. Review the description for unclear, irrelevant, misleading, unsafe, or prohibited content. Check every image separately; one unrelated or inappropriate image can undermine an otherwise valid post. Remove the issue, rewrite the description plainly, and submit an accurate version.
Avoid posting repeated unchanged duplicates. That does not address the reason and can create clutter. If you believe a genuine request was incorrectly rejected, contact support with the submission time, the visible status, and a concise explanation. Do not send sensitive originals just to prove the job is real.
Safety after approval
Once applications arrive, review each profile and proposal. Phone verification only confirms control of a phone number. Ask about relevant experience, clarify materials and timing, and keep the agreement in chat. For regulated work, check qualifications independently where appropriate.
ProHelp does not handle the payment, hold funds, offer escrow, or take commission. Agree the final price and payment method directly with the professional. Be cautious of pressure to share verification codes, pay unexpectedly, or move immediately to an unrecorded channel.
Content review is one useful layer, not a substitute for judgment. Report suspicious behavior through the relevant profile, chat, or job controls so it can be assessed separately.